Senior Living Insurance

Smarter Risk Solutions.

Simpler Care.

Insurance Backed by Care. Powered by Technology.

Backed by Care.
Powered by Technology.

Reduce liability, protect your residents, and elevate your care with CareAgents’ risk management programs and leading-edge technology partnerships.

We help senior living operators deliver high-quality care – reducing falls and pressure injuries – through our exclusive partnerships with premier technology experts, specialty brokers and in-house clinical risk managers and lawyers.

Why Work with CareAgents?

Predict and Prevent Incidents Before They Happen

AI-powered fall prevention VSTAlert alerts staff before harm occurs. WoundRounds automation platform reduces in-house pressure injuries by
80%.

Insurance Credits for Risk Management

We offer facilities who participate in our risk management technology
credits on their general liability policies.

In-House Clinical Risk Managers and Lawyers

On-site, customized risk management visits by clinical staff and lawyers ready to defend your interests.

Real-world strategies to strengthen care and reduce risk.

  • Best-practice frameworks for risk reduction and defensible documentation.

  • Tools and training that support both facility staff and broker relationships.

  • Data-driven insights to protect residents and demonstrate measurable results to prospective families, business partners, and regulators.

Our Technology Partners

Proven Results. Real Accountability.

Results That Protect and Perform

$71M

Built a highly differentiated program to $71M in 3 years at a 47% loss ratio.

“Our insurance policy with CareAgents and their fall prevention technology VirtuSense has made an incredible difference in our facilities. We are planning to rollout VirtuSense to more of our sites.”

Mike Medeiros
Chief Nursing Officer
Best Healthcare

30K +

Residents protected through CareAgents programs at over 800 Senior Living building across the US.

“VSTAlert is a great system and a huge selling point for families. I’m glad my competitors don’t have it!”

Sabrina Mallay
Sales and Marketing Director
Superior Residences of Clermont

85%

Improved broker engagement and client adoption.

“We greatly value our relationship with CareAgents and their risk management partners WoundRounds and VirtuSense. Together, we are making a difference to reduce wounds, falls and potential litigation. Because of the high-level of success not are only we strengthening our relationship with CareAgents, we are expanding WoundRounds and VirtuSense throughout our facility portfolio.”

Doris Pack
VP of Regulatory Compliance
OPCO Skilled Management

Meet our amazing team

Our CareAgent team is dedicated to helping your business grow.

Bryan Baird

President & CEO

Rian Girard

Chief Underwriting Officer

Jeff Feldman

Senior Vice President of Claims

Toni Malicdem

Senior Clinical Risk Manager

Laura Pepe

Claims Director

Monica Chadwick

Vice President, Risk Management