CareAgents brings unmatched expertise and proven solutions that protect residents, lower your annual insurance claims, and strengthen your reputation in the community thereby attracting new residents and growing your business.

We offer insurance credits to operators who participate in our risk management technology. Why? Because we know that not only does the technology save lives, but it also saves you from costly claims.

At CareAgents, we provide white-glove service to every insured, including on-site risk management visits with our clinical risk experts, holistic claims handling from thorough investigations to legal defense, and direct access to our executive team, including our CEO.

We do more than write your policy – we are a partner making sure that your facility stays financially secure and is positioned for growth.

CareAgents is a subsidiary of Roosevelt Road Specialty – a market-leading specialty MGU.

 

Why Get Your Insurance Through CareAgents?

Predict and Prevent Incidents Before They Happen

AI-powered fall prevention VSTAlert alerts staff before harm occurs. WoundRounds automation platform reduces in-house pressure injuries by 80%.

In-House Clinical Risk Managers, Lawyers.

On-site, customized risk management visits by clinical staff and lawyers ready to defend your interests.

Business Classes

At CareAgents, we underwrite the following business classes:

Skilled Nursing
Assisted Living
Memory Care
Independent Living
Adult Day Care
CCRC’s
Hospice
Home Health Care when attached to a facility

Program Highlights

CareAgents provides the following limits of liability and policy features:

  • $1M/$3M limits per location
  • $10M aggregate
  • $100K minimum premium
  • Claims made – incident sensitive
  • First dollar available on select accounts
  • Deductible / SIR / Corridors
  • Commercial Auto with CareAgents GL policy
    • Primary Auto Liability Limits $1M or $2M
    • Excess Limits Available
    • Physical Damage Coverage
    • Hired and Non-Owned
    • Admitted or Non-Admitted
    • Flexible Fleet Size
    • All Vehicle Sizes
    • Minimum 11 Units – smaller fleets may be considered
    • Available in all states, except Massachusetts and Hawaii

Submission Requirements

  • 1

    Main & Facility Supplemental Applications

  • 2

    Five (5) years of currently valued loss runs with details on all claims over $100k

  • 3

    State survey reports for the recent 15 months (including corrective action plans)

  • 4
    Financials
  • 5
    Licenses for Each Location
  • 6
    Current Policy Declaration Page

Proven Results. Real Accountability.

Results That Protect and Perform

$71M

Built a highly differentiated program to $71M in 3 years at a 47% loss ratio.

“Our insurance policy with CareAgents and their fall prevention technology VirtuSense has made an incredible difference in our facilities. We are planning to rollout VirtuSense to more of our sites.” –

Mike Medeiros
Chief Nursing Officer
Best Healthcare

30K +

Residents protected through CareAgents programs at over 800 Senior Living building across the US.

“VSTAlert is a great system and a huge selling point for families. I’m glad my competitors don’t have it!”

Sabrina Mallay
Sales and Marketing Director
Superior Residences of Clermont

85%

Improved broker engagement and client adoption

“We greatly value our relationship with CareAgents and their risk management partners WoundRounds and VirtuSense. Together, we are making a difference to reduce wounds, falls and potential litigation. Because of the high-level of success not only we strengthening our relationship with CareAgents, we are expanding WoundRounds and VirtuSense throughout our facility portfolio.” –

Doris Pack
VP of Regulatory Compliance
OPCO Skilled Management

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